Michael, a British national, is an insurance professional with more than thirty-five years of insurance experience, following an initial career in the intellectual property field of patents and trademarks. He was a senior underwriter in the London Market for many years and has been in the Thai market since 1996 working with key market figures in a number of insurance companies. He transferred to loss adjusting in 2000, assisting junior and experienced Loss Adjusters on technical and language issues and with report and correspondence preparation and writing.
Michael joined Exzon Plus (Thailand) Co., Ltd. in late 2009, and reports directly to the Managing Director on quality control issues. He has been working closely with all of our Loss Adjusters, ensuring the timeliness and quality of our Reports and correspondence generally, and that our instructing Principals are regularly updated on the progress of claims. He acts as an in-house trainer and monitors the performance of all of our staff in addition to overseeing all claims handled, in conjunction with the Managing Director.